When Technology doesn’t work
I have spent the majority of my day, nearly 5 hours being focused so that I can get my BLOG listed at some directories and post an article. This was my main priority today and I planned on 1-2 hours to complete this task.
Has this ever happened to you??? You plan on something being less complicated than it becomes. It expends so much of your time and energy. You become so determined to get it done because this is what you have committed to do (I even declared it to a couple of people to help minimize interruptions!).
Personally, I find this so frustrating and a waste of time! Please share your tips for me and others to overcome this problem!
Communication Technology Distractions
Text messages, instant messaging and online chat (which is frequently being used in some work environments as a communication tool) are often over-used; some are in the form of pop-up boxes that immediately open when the message arrives. The Internet and the ease to search for hours on end is a frequent offender both at home and at work. The best way to manage these is to prevent them in the first place. Managing expectations in an age of instant access is a challenge but possible with clear indications of when and how these will be handled.
Telephone calls are another big distraction in our lives. When focusing on the task-at-hand, most people feel the need to pick-up the ringing phone whether it’s the cell phone or standard office line. Calls can come from coworkers, customers, patients, your boss, and family, friends and personal service providers (e.g., doctor, lawyer, accountant, auto mechanic, real estate agent). It’s easy to say “just don’t answer the phone” or “turn the ringer off” during focus times, it’s another thing to put this into practice. As long as your caller has an opportunity to leave a voice message, they will do so and you can call back at a more convenient time.
How do you protect your time and the 24/7 availability?
Taming Email
Email is the number one distraction for most people at work! People complain of burgeoning in-boxes from recipients expecting an instant response, address lists including unnecessary recipients, and large volumes of unsolicited emails. Our society in general has placed a high value and unrealistic expectations on immediate access and response. Taming e-mail means training senders to put the burden of quality back on themselves to use better judgment when sending emails, minimizing the number of words in a message, being more descriptive in the subject line to summarize the gist of the message or action needed, making action requests clear, and determining who needs to receive the message rather than copying everyone.
It wasn’t long ago that SPAM mail was the biggest email problem, however, with added filters and spam-blockers the numbers have decreased thus making it a little easier to manage. Fortunately, these messages are easy to spot and can be deleted pretty quickly! Regrettably, the number of emails received on an average day continues to increase. Better management of the inbox and improved decision-making will help. Also, putting some systems in place to help you manage your email overload will make a recognizable difference. Here are a couple of quick tips:
- Only check e-mail at defined times each day.
- Train people to be relevant so that they only send you emails when they pertain to you.
- Answer briefly while providing context upfront in your message as to the nature of your reply.
- Send out delayed responses by inserting a scheduled delay in when your typed response will actually be sent.
- Ignore it and trust that if it’s important you’ll hear about it again.
Organize your follow-up list and respond based on priority.
What are your techniques for controlling your inbox??
How to Truly Pay Attention to your Work–Before it Costs you Your Job
The four important keys for managing distractions at work so that you can increase your productivity and performance include:
1. Recognize what, when, why and how distractions occur for you. Realize they may be different for you than for others.
2. Identify everything vying for your time, attention and resources.
3. Select your top priorities.
4. Realign around your priorities and FOCUS!!
What works for you??
Is Sarah Palin ready to be the next VP?
Pretty much everywhere I go and in many of my phone conversations, women are talking about Sarah Palin’s nomination to the VP spot on the Republican ticket. Never before have I heard so many diverse people voice their opinions and concerns about an election. Her election has provoked many conversations and reactions not only in the US, but around the world!
I was interviewed on News Radio 740 KTRH located in Houston, TX in a show that aired this past Monday. They inquired about my opinion regarding working mothers. So, I wonder, is the controversy about her election into the VP candidate position really about her experience, her family responsibilities, her views on the issues, her ability to perform the job duties, or perhaps, something else or a combination of sorts?
The question I keep hearing is “What is a woman with five children, including an infant with Downs Syndrome, doing seeking the Vice Presidency of the United States?”
My initial reaction is that if this were a man (and many men have had families while holding high public office!) it would not be discussed as an issue. In an election year where Hillary Clinton nearly became the first Presidential candidate women have been more involved emotionally and mentally from the onset of this campaign.
I’ve heard this issue characterized as a gender bias issue and also sexist. I’ve heard people across the country question whether a mother of five would have a hard time fulfilling the duties of the second highest office in the country. I’ve also heard people question her commitment to her family and what’s in the best interest of her children.
The real issues should be about whether or not any candidate can fulfill the oath of their position. Do they have the experience, knowledge, resources to handle their job responsibilities? Will their be conflicting demands and priorities that might interfere with the duties of the position? If so, how will they be handled? What if she became pregnant again while in office?
Women have successfully worked for years in positions of varying responsibilites and visibility. Working mothers have led successful companies, states, towns, hospitals, and universities. Is the Vice Presidential position such a position that lends itself to the work-life balance needs of a working mother (and soon-to-be grandmother)?
Many career opportunities are available today for women who seek a career outside the home. With work-life balance being a top concern of employers and employees since the 60′s, much has been done to address the needs and provide a variety of approaches for helping people manage. Is the government ready to address ths at such a high level? If so, what will this do for working mothers across the Country?
One concern that’s come up for me is that although much of what I initially read and heard about Sarah Palin described her husband as a caretaker for their children and a stay-at-home dad, the more recent news describes him as an oil field production operator, a commercial fisherman, and professional snowmobile racer who spends extended periods away from the home. His work requires that he spend most of his time out at sea or traveling at high speeds over frozen tundra.
No mention has been made of extended family or a support network of friends who have helped in the past with child rearing (or other home-based responsibilities) or might be available in the future if Mrs. Palin becomes the Vice President of the United States of America. There is no dispute that young children do need the time and attention from their parent(s). In my opinion, how Sarah Palin cares for her children is really more of a personal decision but one which deserves attention from the point that, if elected, she would hold the highest office of any woman in the US. And, if the elected President, John McCain had any issues that prevented him from fulfilling his duties, Sarah Palin would become the first female President of the US. Is she ready? Is America ready? Is the world ready?
Is this discussion and the questions raised sexist or realist? What are your views??
Staying focused
On average in our fast-paced society, we switch tasks every 3 minutes, and once distracted can take up to a half an hour to resume the original task. This pace leaves many unfocused and challenged to complete tasks. It can cause you to miss crucial information during a conversation and damage teamwork, work and personal relationships. These distractions effect teamwork, focus and productivity. It’s harder and harder to stay focused on our important tasks at work. Most people struggle throughout the day to stay focused and in the present.
Consider these tips to help stay more focused at work or home:
- Take a breather and allow yourself to zone out for a brief time
- Stretch or take a walk to help get re-focused
- Engage in eye contact when communicating face-to-face
- Turn away from the computer, window, messy desk during conversations
- Use various types of meditation to slow breathing and maintain clarity
- Turn off the electronics and communication devices
- Move to a quiet area to concentrate on a complex task free of interruptions
- Live in the moment and be fully present
- Practice re-engaging and re-focusing often; train your mind to stop drifting
Business or personal coaching can help you develop tools and strategies to gain more focus. The Distraction Diva, Natalie Gahrmann, helps busy professionals increase performance, productivity and satisfaction by decreasing distractions.
Workplace Distractions
Robin Fogel, a fellow Executive and Career Coach, recently published the following in her monthly newsletter and granted me permission to share it here. To learn more about Robin visit, http://www.coachrobinfogel.com/.
Whether it is the workplace or life in general, our modern existence seems to demand that we get more done. Yet while we are being asked to accomplish more, there are also greater distractions. Multitasking was originally praised as one solution, a way to accomplish more, a way that we could be more efficient. Recent scientific findings are now reaching the opposite conclusion; multitasking is not making us more productive, in fact it may be reducing productivity. Now, in a new book by Maggie Jackson, “Distracted: The Erosion of Attention and the Coming Dark Age“, the author writes that constant interruptions have hurt workers’ ability to focus. She says that, “roughly once every three minutes, typical cubicle dwellers set aside whatever they are doing and start something else”. She writes that these constant interruptions consume as much as “28% of the average US worker’s day, including recovery time, and sap productivity to the tune of $650 billion a year“.
While the costs to businesses are enormous there are personal costs as well. A recent study found that those workers who are regularly interrupted expressed greater frustration, and felt greater pressure and stress over their inability to get their work done.
Ms. Jackson wrote that if we “jump on every e-mail or ping; we’ll have trouble pursuing our long term goals”. So, as you read this article, if you are also checking your voicemail, talking to a
co-worker or toggling between websites, remember that it is the ability to focus and complete one task at a time that will increase your productivity and have you feeling less frustrated. And remember to close your office door, if you have one, for some uninterrupted work time. Turn off the email alert beeper on your computer, and make it clear that you are not to be disturbed unless there is a true emergency.
The late Peter Drucker, author of “The Effective Executive”, once wrote, “To be effective, every knowledgeable worker, and especially every executive needs to dispose of time in fairly large chunks…to have small dribs and drabs of time at his disposal will not be sufficient even if the total is an impressive number of hours.”
Basic Tips for Managing Multiple Projects
I searched the Internet last week to develop a list to present at a workshop I was preparing for a client. Unfortunately, I cannot recall the sources but I want to share the following:
Basic Tips for Managing Multiple Projects
1. Before you check your voice mail or email each morning, list what you would like to accomplish today. Be realistic about how much and what you can really accomplish in any given day. Prioritize what needs to be completed immediately and what can wait until later in the day.
2. Once you have your prioritized list, and depending on the type of work you do, either get a top priority completed (even just a major step!) or check your messages to see what’s come in since you left the office. Write down all the pertinent information (e.g., request, contact info). Determine a time in your day when you will return messages. Reply with detailed messages whenever possible to derail the telephone tag which could ensure when you and your contact keep leaving messages for each other. This saves a huge amount of time and frustration! Reprioritize your list based on the messages you received.
3. Stay organized. Being organized will diminish stress levels. Keep project or client info well organized and easy to locate. Have only one project or file on your desk at a time so that you can stay focused on the task at hand. Avoid multi-tasking because this causes you to bounce around from project to project.
4. At the end of the day, list what you didn’t accomplish. Have this list be the basis for your next day’s to-do list. When you begin this process again tomorrow, you can prioritize what’s on your list again and complete the most important activities. Get your projects under control!
Fighting Fires isn’t Sexy
For those of you with more on your to-do list than you have time to do, it could be quite difficult to decide which projects get your time and attention. Getting focused is the top challenge most super busy managers struggle with. I have learned so much about this problem first-hand dealing with it as I balance my roles as mother, wife, friend, daughter, sister, and more with that of being an entrepreneur. I have now created and delivered a highly effective workshop “There’s Too Much on my Plate” to help others manage their work more effectively rather than constantly fighting fires by handling the crises that come there way on a regular basis.
Some highly recommended and very effective techniques I teach about include:
1. Choose the RIGHT priorities
Here I refer to the 80:20 rule and apply it to managing your workload. Don’t be so busy doing lots of the things that will detract you from doing the things that matter most. 80% is trivial but 20% is vital. Focus on your 20% with 80% of your time and energy. Work smarter! Focus the majority of your time and energy on activities that advance your overall goals and purpose. Anything else on your to-do list is likely a distraction!
2. Ask Yourself the RIGHT questions
Rather than asking about how you’ll be able to get everything done, ask what steps will help you achieve your goals, how the activity or project ties into the bigger picture, when critical hand-offs need to occur and other such questions that more closely align with your goals and objectives.
3. Be in Control
Manage your day rather than reacting to other’s needs and priorities and putting your own priorities on the back burner. Don’t be fooled to believe that you’ll be able to get to your stuff once you’ve gotten through everyone else’s because that rarely, if ever really happens. Learn to negotiate and ask better questions, to push back, and to set clear boundaries.
Fighting someone else’s fires places your time and energy with them. When someone needs your help and tries to make their priority your priority, remember that by reacting you are giving up your power. Instead, if reasonable, politely let them know that you will gladly help them out later once you’ve finished your own work. Focus on your priorities first!
A Secret for Self Control
Often, when I am presenting a workshop or keynote presentation or when I am working with individual coaching clients, a distinction comes up that immediately and more effectively helps everyone better manage their workload, stress level, and building healthier relationships. This distinction is respond vs. react.
When we react, we act impulsively; responding to a stimulus, often without thinking. However, when we respond, we pause, reflect, think about possible consequences to our actions, and choose a more favorable reply or action.
For example, Catherine’s daughter spilled her milk by accident. Catherine’s initial reaction was to yell and scream at her but when she paused she kept things in perspective and provided her daughter with some towels to clean up the mess without damaging words, threats, or accusations. Her daughter apologized, cleaned up the mess the best she could, and promised to be more careful the next time. In past situations, when Catherine yelled and screamed, her daughter cried, the situation escalated and Catherine said many things she later regretted. Catherine ended up sending her daughter to her room while Catherine cleaned up the spilt milk on her own.
In another situation, Bill (who was already overloaded with projects at work) was given yet another project with a tight deadline. Although he normally reacted by taking on the project and walking away angry and frustrated and then working round the clock to get things done, instead he chose to respond and ask more questions about the project and where it fit in with everything else he was already doing. His boss helped him prioritize this new project with everything else already on his plate. He gave some of the more menial tasks to someone else so that he could concentrate on the higher level skills needed to get the project moving. They negotiated the timeline and made it more reasonable.
Reacting to a situation vs. responding…you choose what works for you! Practice responding to experience this higher level of self control.
