Make Conscientious Decisions

We all have both big and small decisions to make on a daily basis. Decision-making is a key role for any manager or leader. However fear of failure and lack of clarity may prohibit some from making timely decisions.

After helping so many coaching clients and audiences focus on their priorities, it was time for me to practice what I preach! After playing a key role on the Board of my professional association, I enthusiastically agreed to continue in the role. However, as the work was concluding for the current year, I was feeling myself slightly burning out, frustrated and resentful. This is a sure indication that my boundaries weren’t being respected. Problem is, it was me who wasn’t respecting my own limits and boundaries! I enjoyed contributing to the organization, gaining recognition and acknowledgement and was so caught up in that that I nearly missed the signs! And, I had an important decision to make.

When you feel yourself feeling burned out, frustrated or resentful, chances are you are experiencing the same signs. It’s important to recognize these symptoms and assess the situation. In this case, I had to make a quick decision because the ballot was set to go out in just a few days. If I had mixed feelings about continuing, I needed to explore this and see what it meant.

I’ve shared the process I used with a couple of my colleagues and they encouraged me to share it with you! So, this is my process…

1. Get absolutely clear about the problem at its root cause. To do this I created some quiet time and space for myself for clear introspection. What I discovered is that I had over-committed to the organization at the expense of my business, family and myself.

2. Evaluate and assess the implications. I explored the implications of continuing as well as the possible consequences of not. Again, I got more clarity and increased my focus about what is most important to me. I did a bit of a cost-benefit analysis using time and energy as my highest cost factors and opportunity missed cost to assess time spent on volunteer work rather than on revenue producing business activities.

3. Test my decision. I wrote out my resignation letter on a notebook page and just left it overnight. In the morning, I checked in with myself and asked: Am I feeling a sense of relief or a sense of remorse?

4. Explore different perspectives. I looked at the problem through a couple of different perspectives. I weighed the pros and cons to me, the organization, and my family.

5. Re-test my decision. Still feeling a bit ambivalent about making the right decision for me and the organization, I typed my resignation letter and just left it again. And, again, I asked myself: Am I feeling a sense of relief or a sense of remorse? I was still feeling an incredible sense of relief at the impending decision to leave the Board and shift my energy to my top priorities in my work, personal and family life.

6. Commit to my choice. As difficult as it was, I knew that it was the right decision for me! With some reluctance, I hit the send button in my email that I typed out earlier. My note was brief. I did not choose to elaborate on the rationale of my decision because I know that it’s important to be succinct and to the point. In situations like this, when one chooses to say “no”, I’ve seen people coaxed into changing their mind because they’ve shared too much information and I’ve also seen people burn bridges with accusations, blame and finger-pointing. Being clear and concise will help you stand by your decision,as it helped me!

There is not just one way of making decisions but understanding and knowing what is most important to you will help guide your approach. For me, being professional, respectful, sensitive and firm were important criterion.

The one big lesson: It’s far better to communicate either in-person or by phone so that there’s a two-way dialogue. Sending an email created some confusion and disconnect that could have easily been avoided.

My mantra…stop me before I volunteer again!

Endure Success despite Multiple Priorities

Researchers frequently study traits of successful people. I find that it’s important for each individual to first define what success means to him/her. When you know this criterion for yourself, you can track, measure and attain it. Every adult seems to have conflicting demands and multiple priorities these days. Those who endure success despite these ongoing challenges have a few key things in common, they:

* avoid regret by making sound decisions in their life and their work
* have positive energy that helps them focus on enjoying the present
* thrive on challenges by seizing opportunities as they present themselves

When success seems elusive for an individual it is usually due to a mismatch between your core values or moral compass and what you are doing. Your needs, integrity, goals, beliefs, and strengths comprise who you are. When you are congruent, you’re able to create higher levels of success; when who you are and what you are doing are not aligned, it creates undue stress, frustration, worry and overwhelm. Also, when you rely too heavily on one or two strengths rather than leveraging a variety of your strengths, you’re less likely to achieve your highest levels of success.

I referred back to a December 2006 issue of Entrepreneur magazine to explore this issue further and found several principles that helped one company beat the odds and endure success.

These are my notes on the Guiding Principles:

1. When you find yourself in a hole, stop digging.
When you feel stuck and things aren’t working anymore, rethink, analyze, and discover so that you can shift directions before you dig too deep!

2. Take action–you can’t afford to wait for all the facts.Avoid waiting for all the answers before proceeding. Make your best guess decision and go forth to seize opportunities as they present themselves!

3. Get comfortable with ambiguity.
The only thing truly certain in today’s economy is that things will continue to change.

4. Find your brilliance and leverage it relentlessly.
Your strengths uniquely set you apart; know your core strengths and use them to differentiate yourself in the marketplace and stand out!

5. Being all things to all people is the golden rule for failure.
Be a leader by doing what you do best within your niche or target market. Avoid straying from your core of what you do best.

6. Cut the fat. Leave the muscle. Get lean!
Eliminate anything that doesn’t add tremendous value to your customer and your bottom-line. Streamline and reconfigure to optimize your resources.

7. Embrace globalization.Outsource where it makes sense by reinforcing your business strategy.

8. Create a culture of trust.
Timely honest communication helps create trust.

9. Foster a sense of ownership.Engage your team by empowering them and allowing them to have a bit of an entrepreneurial mindset. Have a clear and consistent vision with a message conveying your vision, the supporting initiatives vital action steps.

10. Hire and retain the very best people.An entrepreneur I interviewed said “Hire slow, fire fast” to communicate the need to be selective when hiring your employees to insure you employ smart passionate people who fit your culture.

11. Reward people for a job well done.
In addition to financial rewards, when appropriate, provide timely positive feedback that recognizes contributions.

12. Innovate, innovate, innovate! Look outside the paradigm for new ideas.
Instill creativity and reward thinking outside the box.

13. Choose your customers (or those who influence your customers).
Identify your target market. Also align your vendors and suppliers as the most appropriate to help you serve your customer base.

14. Give customers what they really want.Understand your customer’s needs by frequently doing market research to best understand what they want. Customers buy based on the perceived benefit they will receive from your product/service.

15. Practice perpetual optimism.Manage your moods by instilling a positive sense of hope through your energy as the leader. Being ambiguous and fearful evokes the same in your employees.

16. Never, ever be a victim.Victims have a low level of energy often portrayed with guilt, self-doubt, worry, fear, embarrassment, hopelessness, anxiety, apathy, and lethargy. If you or your employees are stuck in this low level of energy, shift the perspective quickly and begin increasing self-worth. (I’ll say more about this in a future BLOG post because energy leadership is a vital ingredient to your success!)

Balanced Entrepreneur or Workaholic?

Lee Down, a Professional Coach, Trainer/Facilitator, Speaker, & Writer of One Man Can Human Capital Development posted his view about this topic on his blog. I don’t know him personally but I found his views interesting and aligned with many of mine.

He compares a workaholic, someone who has no identity beyond their work and a True Entrepreneur, one that he observes their values, passion, and whole way of being aligned with what they do.

Check out his full post at http://www.welfarequeen.org/recreation/balance-entreprenurial-or-workaholic/

Get Everything Done

I have been studying the work of David Allen. Many successful entrepreneurs, executives, and employees at every level of the organization have successfully implemented his processes for improving productivity. However, the key to effectively implementing his processes and methodology is to increase your understanding by re-reading his books and applying them to your life in a consistent manner. At the first encounter with David Allen’s work, most people experience greater control, energy, creativity and focus but they let it stop there rather than going deeper. The extreme value is to conscientiously adopt the procuedures continuously in broader contexts. After implementing some of the basic techniques circle back and integrate it more fully and consistently to the rest of your life.

According to David Allen, author of “Getting Things Done: The Art of Stress-Free Productivity”, “Ready for Anything”, and “Making it All Work” there are five discrete stages that he recommends we undergo as we handle our work.

In the first stage, you are collecting things that demand your attention. In this stage it is vital to keep the incoming collection in control by having as few collection means as possible. You collection sources should be emptied on a regular basis! In order to capture everything that might signify something you have to do, you’ll need to gather together everything you feel incomplete with in your life, including, personal or professional, big or little, urgent or minor importance items, and anything that you feel ought to be different than it currently is. It is important to capture everything so that nothing is left in your head. Collection tools could include a physical in-basket, paper-based note-taking devices, electronic note-taking devices, voice-recording devices, and email.

The second stage is processing and the third stage is organizing. These two stages together form the focal point of the decision-tree model. There are a number of key questions to ask yourself about incoming stuff before you can collect it and process it. Firstly, ask what is it? Then define whether or not it is actionable. If no action is required then it is either trash and no longer needed (delete or discard); something that might need to be done later; or, potentially useful reference information. Actionable items need to be linked directly to a project or outcome that you’ve committed to. Then the next activity that needs to be done in order to move the current reality toward completion needs to be defined. This action can be done immediately, delegated, or deferred.

All of the organizational categories need to be physically contained in some form. The total system for organizing just about everything includes non-actionable item categories for trash, incubation tools, and reference storage. When no action is required you can discard it, put it in a tickler file for later reassessment, or file it so you can easily find the material when you need to refer to it in the future. Actionable items are categorized into a list of projects, storage or files for project plans and materials, a calendar, a list of reminders of next actions, and a list of reminders of things you’re waiting for.

The fourth stage involves reviewing the whole picture on a regular basis. A weekly review is a good time to gather and process all your stuff, review your system, update your lists, and get clean, clear, current, and complete. And, the final stage of this system is to decide what you’re going to do at any given point in time.

Making Time for What Matters Most

Unexpected emergencies are normally crises that can happen at any time. They arise often seemingly from out of nowhere. Once they are there, you are more or less forced to take time for something or someone that you had not planned.

Quite unconsciously, or perhaps even consciously, you decide that the emergency takes precedence over everything else at the moment, because the person or thing that emerged is more important to you than anything else on your plate at this moment.

Emergencies, such as this, can serve to help you put everything in your life back in perspective rather quickly. When a health emergency arises, either yours or someone else’s, you immediately realize the importance of good health, wellness visits, and preventative care. Your perspective may shift to the importance of health, knowing that if you do not have your health, you may not have a productive or long life. Then, health becomes one of your top priorities.

When the emergency pertains to a relationship that is important to you, you recognize that the people you love and connections in your life, make your life worthwhile, so you take time out to take care of and nurture your relationships.

Making time for what matters most need not be relegated to emergencies. Imagine making time for your health, relationships and everything else that is vitally important to you, before an emergency strikes. Imagine taking excellent care of your physical body, your soul and those you love without being “forced” into it. Imagine sharing time, having real conversations, and being committed to understanding your loved ones or co-workers now – not just when emotions run high and things get a bit hairy or out of control.

Do yourself and your loved ones a huge favor and avoid an emergency by making time out of thin air today for what, and who, matters most to you. I am quite sure you will not regret this decision!

Re-Group when things are Chaotic

Lately I have felt like I’ve had more on my plate than usual. Working on a presentation for an entrepreneurial group, editing my audio book, revising my website, re-branding my company, serving present clients, contacting potential clients, writing my e-newsletter, writing some new articles, taking training for my own professional development and getting certified in a new tool I can administer for my clients, and so much more. Whew! No wonder why I feel so busy!

Several indicators tell me when it is time to re-group. First, I began feeling overwhelmed. Second, I was losing or mis-placing things. Third, I felt this incredible sense of not accomplishing anything. And, fourth, and likely the most important, my family noticed.

My husband recognized that I was always busy going to meetings, on the phone, on the computer but not connecting with him in our usual way. My daughter told me that she thought my work was more important than she was (ouch!) and my son got into some trouble. My exercise fell halfway off the schedule. Fortunately, I was working out 7 days a week doing running or walking for 10-15 miles weekly and a strength training video 2-3 days. Cutting out some of my exercise tended to make me de-energized and I ate more unhealthy foods.

When things start feeling chaotic, they probably are. So, before they get even further out of control. Take a break! Re-group and realign with what is most important to you, to your professional goals, and to your family. Make conscious choices and postpone, defer, delegate or remove some of the activities keeping you busy. Decide if you really need to be as busy as you are because if you’re busy doing the wrong things it really will not drive the results you are after.

Begin working smarter! It is not enough to get things done and check them off your list; you really need to be getting the right things done for that sense of accomplishment and improved results.

Entrepreneurial Focus

One important thing I have learned that separates successful entrepreneurs from others is their ability to focus while ignoring distractions. If you read the archives in my Blog, you know that this concept is not really new to me.

Entrepreneurs have many traits that bring value to their lifestyle and work style, including the ability to thrive independently, discipline in managing personal freedom, and self-made competitiveness. They are savvy and driven. Yet, by nature, many have a hard time staying focused because they get many new ideas.

This is a never-ending struggle for many entrepreneurs—too many ideas, too little resources! What is a SuperBusy entrepreneur to do??

In an increasingly competitive environment, business growth comes from being great at just one thing at a time. Succeeding really well at one thing you know your customers need will help separate you from even the toughest competition.

Focus on your customer and potential customer and on what you choose to do better than anyone else. Use your business vision as a filter when evaluating and aligning with your core; this minimizes distractions and helps create better results. If an activity is not aligned with your big goals, even if it is a really good idea, table it and move on.

You can table your ideas by giving them a life of their own through:

1. a file or folder on your computer where the idea is stored and built.
2. an idea binder you can carry with you wherever you go and jot ideas as they occur.
3. a record on your BlackBerry.
4. a website or BLOG you create that allow others to comment on it.
5. social networking sites like Twitter, Linked In, Facebook, etc.

Create Systems to Simplify Overload

Get Into Focus

To help stay more focused, have clearly defined (written) goals and align your work with your goals.

• Start with a clear vision.

•  Write your goals in actionable statements.

•  Align your daily actions/behaviors specifically to your goals.

•  Execute based on your priorities.

 

 

Make Romance a Priority

Romance, in these superbusy(tm) times may need to be a planned event rather than a spontaneous happening. Either planned or spontaneous, here are some simple romantic ideas for little or no money:

1. Write a love note by email, on the mirror, on the kitchen table, etc.
2. Send a greeting card (email or regular mail).
3. Give a warm embracing hug.
4. Give a passionate affectionate kiss.
5. Meet for lunch.
6. Picnic on your living room floor.
7. Kiss hello, kiss goodbye.
8. Take a bubble bath or shower together.
9. Make focused time for each other.
10. And, talk to each other…communicate regularly!

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