Set Better Boundaries

At a presentation I did this week for Novartis Consumer Products, I helped the participants recognize where their boundaries are weak or non-existent. Establishing boundaries empowers you to create more self-respect as well as respect from others.

Sometimes boundaries are hard to set with others because we want to be liked, be considered open and friendly, and we fear repercussions. However, people who fail to set and maintain boundaries in their life and work often find that it’s much harder to meet their own needs, and to prevent others from imposing their needs onto them.

Send for a free article: Establishing Boundaries that Honor You by sending an email to natalie@theprioritypro.com. Please indicate Boundaries in the subject line.

Reduce Mental Draining Stress

Chances are that if you are reading this Blog, you have too much on your plate. Your ‘to-do’ list is likely several pages long and your plate is over-flowing with activities and responsibilities, many that you didn’t even put there yourself. Often, you may feel like your mind is going to explode because you have so many things stored in it that you must remember.

When I meet with clients who are feeling this way, they tell me that they feel like they can’t get anything done even though they’re trying their best. They express feelings of inadequacy, overwhelm, stress and frustration. They feel scattered!

Although these clients usually have a to-do list, they also keep a running list of all the things they have to do in their minds. This is the primary cause of mental stress! My clients expend a lot of energy worrying about these things, even though 87% of what we worry about either never happens or is totally out of our control anyway!

Studies indicate that when we pay attention to a piece of information, it enters our short-term memory. Typically we can only hold 5-9 pieces of simple information in our short-term memory. If this information is not acted on or encoded it goes away. Therefore, to keep information available we need to get it into our working memory. Working memory is like a vehicle that transports information from short-term into long-term memory. Working memory will transport something that fits into an existing memory, much like a filing cabinet storing data.

Once you get information into your long-term memory, you’ve made progress, but then you have to get it out. Working memory files information into long-term memory. These files are not easily accessed—-we often need reminders. And it’s easier and more efficient to recognize something than to try to recall it from scratch.

The important key to reducing the stress of forgetting things or not being able to recall them is to have a system for organizing material as it comes at you and then being able to take action. Neither system will operate effectively if left in your head though. You need to get this out of your head and into easily accessible files on your computer or in a series of reminders for action in your daily management system (e.g., MS Outlook). You can reduce mental draining stress by de-cluttering your mind.

Leadership and Communication blunders

Here’s a great post from my colleague, Thomas Lee about worker engagement. He redefines the engagement of a workforce as a culture with a high and ever-rising tide of focus, curiosity, passion and courage. Imagine the impact that it could have on productivity and achievement of goals!!

span style=”color: lightsalmon;”Minding Gaps/span

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The Tension of the High Achieving New Mom


Also found this article at the Glass Hammer site in the Work/Life Balance area. The tips are interesting and insightful so I thought that New and Expectant Moms visiting my Blog might also enjoy the content.

Here’s the link:

The Tension of the High Achieving New Mom

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NAFE Names Top Companies for Executive Women

At “The Glass Hammer”, an online community designed for women executives in financial services, law and business I came across this article about the Top Ten Companies for Executive Women.

The Glass Hammer explores issues that matter to executive women and provides an opportunity to share experiences and network.

Here’s the article:
NAFE Names Top Companies for Executive Women

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Minding the Gaps

Thomas Lee is an authority on leadership and communication for organizational change and engagement in the workplace. He is a member of my Mastermind group and a highly sought out expert in the field of leadership development. Check out his post about the importance of focusing on the strategic imperatives of the business! While there, become a subscriber and automatically receive his regular posts to help close the gap between your potential and the reality of your leadership.

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Minding the Gaps

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Procrastination Busters

Prune your to-do list of the non-essential items you know you’ll never do.
For that must-do task you’ve been putting off, just do it – ideally, the first thing in the morning. This frees your mental energy – often, not-doing something drains you more than doing it.

Identify a part of the disliked task that’s fairly pleasant – such as calling a colleague for information – and do that first, to get your feet wet. Or make a list of the various steps involved.

Schedule hunks of time to tackle work that requires concentration. Actually make an appointment with yourself. Let voice mail pick up your calls. You’ll make a lot of headway in a short time.

If the task is really objectionable, promise yourself you’ll tackle it just for 10 minutes, then if it’s killing you, you can stop. You may find it’s not so bad and can easily keep going until finished..

If you want to avoid being distracted by email or the internet, put your computer behind you. You’ll have to swivel around in your chair to check your email for the umpteenth time, or to Google something you’re only mildly curious about. Going to the computer will now be a conscious decision.

Avoid the temptation to shift from one half-finished task to another. This task-hopping is a form of stealth procrastination that many of us do without knowing it.

For digitally managing tasks with sub-tasks, watch for our upcoming article “Use Outlook to Keep Track of Multi-Part Tasks” in the next issue of this eLetter.

Some of the best procrastination advice is from Alan Lakein – pre-tech era, but still excellent.

Reprinted with permission from Jan Jasper. (c) Jan Jasper 2009. www.janjasper.com. Jan Jasper is author of Take Back Your Time: How to Regain Control of Work, Information, and Technology, published by St. Martin’s Press.

It’s not JUST ABOUT Work-Life Balance

I have studied work-life balance for well over a decade and conclude that the key reason why there’s still a gap for employers, business owners, and employees despite millions being spent in programs is because these opportunities are mostly all externally-focused. Thus, work-life balance as we’ve known for years has been primarily focused on programs, services, benefits, and the like while neglecting that true balance is internally-driven. The symptoms often associated with unbalance include overwhelm, burnout, stress and other mental, physiological and emotional issues. Yet the programs, although helpful, don’t fully address the problem.

Balance is derived from a sense of harmony, peace and alignment. One who works 90 hours a week could actually be more balanced than someone who doesn’t even work at all. Balance is about knowing what you’re doing and why you’re doing it and feeling that sense of control over your life. When you’ve usurped power of your life to someone or something, it’s that powerlessness that causes feeling of imbalance.

Some of the more popular programs including childcare, elder care, concierge services, health and wellness benefits, flextime, telecommuting, and job share help ease the burden of working long hours while managing a life outside work. They also allow for working longer hours. Yet true work-life balance is about being aligned, making the right choices for you.

My studies have revealed that it’s not just about work-life balance, time management, stress management, or increasing productivity but all these things combined to help each individual overcome what I call Obsessive Distraction Disorder (or O.D.D. for short!). Distractions increase when you’re not aligned with what’s most important to you! By targeting what matters most, decisions are based on top priorities—what’s most important to you!

The typical work-life program offerings help create more time and sanity. However, time spent unwisely is still time lost; time that can never be recaptured! Unlike other resources, time is not a renewable resource. Therefore, it’s highly important to recognize what’s most important in all aspects of your life and realign around those things. Be crystal clear about your values, integrity, needs, purpose and priorities.

Remember the old adage…it’s not about working harder, but working smarter. In this case, think more broadly, work is a part of your life that serves a specific purpose, so LIVE SMARTER, not harder! Make wise choices aligned with what matters most to you!

Make Conscientious Decisions

We all have both big and small decisions to make on a daily basis. Decision-making is a key role for any manager or leader. However fear of failure and lack of clarity may prohibit some from making timely decisions.

After helping so many coaching clients and audiences focus on their priorities, it was time for me to practice what I preach! After playing a key role on the Board of my professional association, I enthusiastically agreed to continue in the role. However, as the work was concluding for the current year, I was feeling myself slightly burning out, frustrated and resentful. This is a sure indication that my boundaries weren’t being respected. Problem is, it was me who wasn’t respecting my own limits and boundaries! I enjoyed contributing to the organization, gaining recognition and acknowledgement and was so caught up in that that I nearly missed the signs! And, I had an important decision to make.

When you feel yourself feeling burned out, frustrated or resentful, chances are you are experiencing the same signs. It’s important to recognize these symptoms and assess the situation. In this case, I had to make a quick decision because the ballot was set to go out in just a few days. If I had mixed feelings about continuing, I needed to explore this and see what it meant.

I’ve shared the process I used with a couple of my colleagues and they encouraged me to share it with you! So, this is my process…

1. Get absolutely clear about the problem at its root cause. To do this I created some quiet time and space for myself for clear introspection. What I discovered is that I had over-committed to the organization at the expense of my business, family and myself.

2. Evaluate and assess the implications. I explored the implications of continuing as well as the possible consequences of not. Again, I got more clarity and increased my focus about what is most important to me. I did a bit of a cost-benefit analysis using time and energy as my highest cost factors and opportunity missed cost to assess time spent on volunteer work rather than on revenue producing business activities.

3. Test my decision. I wrote out my resignation letter on a notebook page and just left it overnight. In the morning, I checked in with myself and asked: Am I feeling a sense of relief or a sense of remorse?

4. Explore different perspectives. I looked at the problem through a couple of different perspectives. I weighed the pros and cons to me, the organization, and my family.

5. Re-test my decision. Still feeling a bit ambivalent about making the right decision for me and the organization, I typed my resignation letter and just left it again. And, again, I asked myself: Am I feeling a sense of relief or a sense of remorse? I was still feeling an incredible sense of relief at the impending decision to leave the Board and shift my energy to my top priorities in my work, personal and family life.

6. Commit to my choice. As difficult as it was, I knew that it was the right decision for me! With some reluctance, I hit the send button in my email that I typed out earlier. My note was brief. I did not choose to elaborate on the rationale of my decision because I know that it’s important to be succinct and to the point. In situations like this, when one chooses to say “no”, I’ve seen people coaxed into changing their mind because they’ve shared too much information and I’ve also seen people burn bridges with accusations, blame and finger-pointing. Being clear and concise will help you stand by your decision,as it helped me!

There is not just one way of making decisions but understanding and knowing what is most important to you will help guide your approach. For me, being professional, respectful, sensitive and firm were important criterion.

The one big lesson: It’s far better to communicate either in-person or by phone so that there’s a two-way dialogue. Sending an email created some confusion and disconnect that could have easily been avoided.

My mantra…stop me before I volunteer again!

Business Coaches Help Workers Produce

As a professional coach, I have had the opportunity to work with hundreds of managers to help them produce their optimal results in all parts of their life. While searching the internet I found an article written for the Miami Herald by Cindy Krishner Goodman about how business coaches are helping employees be more effective at work. I could not have said it better myself, so here is the article:

Ever sit through a meeting and have no idea what happened? With increasing distractions, most of us struggle throughout the day to stay in the present.
Now, in a budding trend, business coaches want to teach us how to have a conversation with a colleague or client without allowing our minds to drift. In The Moment Coaching challenges workers at all levels to stay focused at work or home.
Experts say it is the key to better relationships. Our inability to be in the present and really listen when a customer, co-worker, spouse or friend talks to us can cause us to miss crucial information.

Business coach Anese Cavanaugh, owner of Dare to Engage, says although we get stuff done, ”we miss out on huge opportunities to engage and connect with other humans.” Cavanaugh’s Illinois business is designed to help managers work better with their teams. She starts by telling a manager to turn his back to his computer when someone is talking to him. “When you are in the present and pay attention to what’s going on, you learn not just what’s being spoken, but also the underlying emotion of a team, and that’s when things open to you as leader.

Indeed, some experts say workers are discovering the greatest casualty of our mobile, high-tech age is attention. Most of us have become masters of multitasking, adept at responding to e-mail messages during meetings or while on the phone. We manage to make time for multiple distractions when we’re actually trying to get work done. Yet, we feel inundated and overwhelmed.

”It’s a real problem,” says Harvey Sepler, a Miami appellate lawyer, who also teaches at University of Miami law school. “Often, I’m talking to someone and I’m thinking about something I’ve got to do.”

Sepler says when he becomes distracted at the office, he’s begun to do the same thing he teaches students — get up, stretch, walk away and then come back and focus.
Workplace expert Gloria Mark discovered the average worker switches tasks every three minutes, and, once distracted, takes nearly a half-hour to resume the original task. We take our distractions home, too, spending time with our family, only to think about everything that happened at work today and what’s about to happen tomorrow.

Because everyone’s brain is wired a little differently, solutions vary. Miami business coach Roberto Suarez of Biz Champions says attention can be bolstered through training. He teaches office workers to use the same technique for staying in the moment as golfers — the standing meditation. In a standing position, he has them focus on body position and silence.

Two weeks ago, Suarez held a workshop at Terrabank in Miami as part of employee appreciation week. Terrabank’s human resources chief, Adriana Nino, says she had attended a previous coaching session with Suarez. ”People need to forget about the distractions and stop worrying about problems in the future,” says Nino, who meditates twice a day. “I’m not at work thinking whether my daughter is doing her homework. The only way to stay focused is to practice at it.”

Sue Bethanis, an executive/leadership coach, says in meetings where everyone is checking e-mail, or thinking about the next meeting, opportunities for staff engagement are lost. Her San Francisco firm, Mariposa Leadership, teaches people to make the most of the moment. ”It’s relationship building,” she says.
To calm a racing mind, she counsels workers to concentrate on breathing, and then bring the spotlight of their attention back again and again to the work at hand or the person talking to them. “You might even need to write something down which is better than continuing to think about it.”

Sometimes, it takes eliminating distractions. The most common suggestion idea is to try to pull the plug on electronic devices. A typical office worker turns to e-mail more than 50 times a day and uses instant messaging 77 times, according to Seattle-based computer productivity consultant RescueTime.

In her new book, Distracted: The Erosion of Attention and the Coming Dark Age, author Maggie Jackson writes, “If we jump on every e-mail message or ping, we’ll have trouble pursuing our long-term goals. To make inroads on the deep, messy work of life, we need to stay focused.”

Article originally written by BY CINDY KRISCHER GOODMAN;
cgoodman @MiamiHerald.com.

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