Managing Change and Uncertainty
Change is inevitable – after all, nothing really stays the same. But in today’s challenging times, it seems like we’re on “uncertainty” overload, never knowing what will happen from one moment to the next. Here today, gone tomorrow – or, at the least, very different tomorrow.
Uncertainty bring stress and confusion, and while most of us would be quick to say that we want less stress and more certainty in our lives, what we really want is less of a stress reaction to what life is throwing our way.
We can’t choose what happens to us – but we can choose our responses to the situations we encounter. Let’s take a look at five different responses that people have to stressful situations. As you read through these five responses, you may want to think of a recent stressful event or news that you may have received, and see what your reaction to that event can teach you about how you habitually respond. You may have one type of response at work, and another at home, or you may react differently depending on who else is involved.
The first, and unfortunately all too common response to stressful events is to suffer and be a victim to it. People who respond this way don’t take action. Things happen TO them – and though they may complain and be generally miserable about it, they don’t take any steps to do anything. They allow life to control them, instead of the other way around. This way of responding is certainly not recommended, and eventually, it will take its toll on one’s physical and mental health.
The second type of response is to accept it the situation, and to get some perspective on it. Someone with this response may say “so what,” or perhaps get some perspective on the situation by asking if it will it matter in a year – or a week – or even in a day.
The third way to respond is to actually take steps to change the situation – taking action to bring it to resolution (or at least move toward resolution). This is a very powerful response, and one that many effective leaders employ.
The fourth way to respond is to avoid the situation. People responding this way make a decision not to get involved in a situation that they don’t see as concerning them, or upon which they can’t make an impact. For example, someone may choose not to get involved in a dispute going on within their office if it doesn’t directly involve them.
The fifth and final way that people generally respond to stress is to alter the experience of the situation. When we look at a situation differently, the experience itself changes. Changing perceptions is probably the most challenging of the responses, because we tend to be stuck in our own interpretations and assumptions about what’s happening, but it is also perhaps the most powerful of all.
It’s your world, and you can create it as you wish. Remember, what one person sees as stressful, another person barely notices, or sees as exciting and full of opportunity. How are you going to choose today?
(This was excerpted with permission from the E Factor Newsletter January 2009 – “Handling what life throws your way” © 2009 iPEC Coaching)
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Un-Turbo Charge from Your Super Busy Life

August is the number one month for vacations, but I haven’t vacationed in August because I prefer to avoid crowds! This year our kids had the first week of November off from school and we took advantage of it. We spent a week at the beautiful islands of Turks and Caicos at the Beaches Family Resort. We had a ‘real’ vacation and as a result we came back relaxed and rejuvenated.
In this day in age, it’s nearly impossible to fully escape. I’d say that over 70% of your day is spent with your phone or computer. Whether or not your are using it, its there. You are thinking about it. Thinking about who might call you or text message you. And because you are thinking about it, you happen to break it out and read the news, send someone a message because your bored or worried about something, check Facebook, or surf the Net.
If you are planning a vacation, do yourself a favor and leave the work at home. You need to separate yourself from work if you are going to benefit from relaxing. Spending a week away from the office without my cell phone or laptop has truly given me the break I needed. Beings my husband couldn’t totally unplug, he brought along his laptop and checked in briefly just a couple of times a day. Having the laptop nearby gave me the opportunity to keep clearing out the junk in my inbox so that I could concentrate on the important items left in my email once I returned.
I had the opportunity to spend quality time with my husband although my kids ditched us to hang out with some new friends they met at the resort. 
Everyone needs a little R&R from time-to-time. Whether you plan just a few hours away or a couple of days, weeks or more, taking a break will help you re-focus while reconnecting with yourself and your loved ones.
Vacations are also good for a number of other reasons, too:
•Encourage Creativity: A good vacation can help you to reconnect with yourself and promote your creativity.
•Help Prevent Burnout: Workers who take time to relax away from the office are less prone to experience burnout, making you more productive than your overworked, under-rested counterparts. Vacations increase your quality of work and life.
•Can Help keep you Healthy: A relaxing vacation decreases stress and increases your health and well-being.
•Can Strengthen Relationships: Spending time enjoying life with loved ones can keep relationships strong, helping you enjoy the good times more and helping you through the stress of the hard times. Likewise, spending time vacationing apart may also help strengthen relationships, too!
Enjoy life and your vacation on the beach or ski slopes, visiting museums, sightseeing, or simply relaxing in your own home or somewhere else, whatever you desire. Simply free your mind from the boundaries and pressure of your work while you can, and take advantage of what this world has to offer, before you realize its too late. In the long run it may prove to be a very advantageous way to spend your time.
The bottom line is that taking a some time away from the stresses of every day daily life can give you the break you need and deserve so that we can return to your regular life refreshed and better equipped to handle whatever comes your way.
“It was a pleasure to have you present to our employees here at Daiichi Sankyo, Inc. Your professionalism, follow-through and attention to detail were very much appreciated for all three lunch-and-learn programs for our “Learning Express” series.
…The feedback sheets indicated highly favorable feedback, and more importantly a commitment to take action and do things differently to boost productivity, performance and career satisfaction.”
~ S. Mosca
Manager, Training & Development
“Thank you for coming to our National Sales Meeting this year to present at our Working Parents breakfast. As you know from the feedback we received, the meeting was well received in which many appreciated your “Keys to Success” ideas and suggestions.
~ David Hooper
Genentech
“We appreciate that you customized the presentation for our specific target audience. Our employees learned real strategies to help them better communicate, prioritize and set reasonable limits in a highly interactive, fun, and motivating environment.”
~ James Norman
Kraft Foods
KOS Pharmaceuticals
“Natalie provided extremely good examples during the Emotional Intelligence workshop and was very interactive with the audience. Her body language was inviting and warm.”
~ Participant
KOS Pharmaceuticals
“Despite all your troubles with technology at GSK in Upper Merion, I thought you did a great job presenting your ideas about how to say no. I also appreciate your willingness to answer questions both during and after the presentation. Thanks for an enjoyable and informative program! ”
~ Christine McDade, PhD
GlaxoSmithKline
“Just a quick note to say hi and tell you how much I enjoyed your presentation yesterday. You offered good advice about how to reduce stress and better manage time, and just plain relax! The work you do is so important because it makes people stop and think. It’s a forum that allows you to step down from the merry-go-round and look at it.”
~ S. Masone
Project Leader
Giving and Receiving in Spirit of the Holiday
During the holiday season there’s much ado about giving and receiving. We spend a lot of money buying gifts and valuable time shopping and wrapping these gifts. What often is forgotten in this hustle and bustle is the simplicity of the holiday spirit.
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What can you give that’s not costly or time intensive?
What gifts have you received that haven’t been fully appreciated?
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We had more than a foot of snow last week and several social engagements were canceled. I saw this as a gift of time! With the commitment removed, I now had several hours to prepare at home. I wrapped, decorated and baked. Now, I feel ahead of schedule and I’m actually looking forward to the parties being re-scheduled.
When I’m out and about shopping I consciously greet everyone with a smile. I allow drivers to take my parking space. I invite people with just a few items in front of me in line. I walk around humming Christmas carols and occasionally burst into song.
No, I’m not crazy…I’m simply enjoying the simplicity of giving and receiving. Look for the joy, spread it widely and you’ll undoubtedly have a more joyous and happy holiday!
Wishing you peace, joy and happiness!!
“I want to thank you so much for a very interesting and informative presentation to the NJAWBO Mercer Chapter at our dinner meeting last night. As a member of the programming committee, we chose the topic “Taming Stress in Your Over-Committed Life” because it seemed so appropriate for this time of year. Your lecture provided many good solutions and tools to handle stressful situations in life, particularly during the holiday season. In addition, we thoroughly enjoyed the upbeat and interactive nature of the program.”~ NJ Association of Women Business Owners – Mercer Chapter









