Avoidance Tactics are Really just your own Distractions at Work

I have found that there are certain tasks I really do not enjoy doing. Most of these things are those items I am really not naturally very good at. For example, managing my bookkeeping is something I dread. I usually avoid the electronic files and just cannot seemed to get focused to do them. In my mind, I am just not good at it. So, I avoid it. I really hate doing it!

Avoidance is a distraction in itself. By avoiding doing these tasks we are actually procrastinating! In most cases, procrastination is letting the low-priority tasks get in the way of high-priority ones. For example, it is socializing with colleagues when you know that an important work project is due; watching television rather than doing your household chores; or talking about unimportant things with your partner rather than discussing your relationship concerns or other important issues. In my case, it is more simply ignoring the low priority activities with hopes that they will eventually just go away!

So, in the meantime, my standards have declined. I used to keep an absolutely clean home and well organized office. Instead, I let it slip because I was focusing on my higher level priorities. I also realized that my standards were set too high and were unrealistic. Unfortunately, though the result is that I zap a lot of my energy working in a cluttered space and being dissatisfied about how my house or office looks. One solution is to hire someone else to do it; this is called outsourcing. However, these are things I do not want to outsource because I like to handle them myself and have the family share in the responsibility.

On the other-hand, managing my books and database is something that can be outsourced. I have taken some classes, updated my programs, and had some 1-1 but still feel resistant to doing these tasks. These are the types of activities that are essential for me to do as a business owner.

Delegating and outsourcing are great solutions for those tasks you really don’t want to do! Now it is time for me to follow my own advice and hire (or barter) for these services. Anyone know a good administrative assistant?

Economic Worries are a Major Distraction

As the economy takes a roller coaster ride, concern about losing their job and the declining value of financial investments are distracting many employees. The current economic uncertainty has threatened workforce productivity. Not surprisingly, 81 percent of Americans indicated that they are worried about something related to their jobs, according to the 2008 Workplace Insights survey done by Adecco USA. The areas most highly rated in job-related worries include:

  • High gas prices (25 percent)
  • Stagnant pay checks (13 percent)
  • Work-life balance (12 percent)
  • Rising health care costs (9 percent)
  • Job market instability (7 percent)
  • Opportunities for advancement (6 percent)
  • Outsourcing of jobs (4 percent)
  • Other worries (5 percent)

These worries affect you potentially at every level of your being. Do not panic and withdraw your funds from your 401K. Do not worry about things that are totally out of your control. Worry, stress and anxieties take a huge toll on your mental, physical, emotional and spiritual well-being and can exacerbate your situation. Unfortunately, when employees are worried and feel anxious, they tend to put in less effort, perform less efficiently and lose focus more often, resulting in more fear and anxiety. These employees may seem distracted, disengaged or distant.

Be aware of your thoughts and worries. Realize that 87 percent of what people worry about never actually occurs. Worrying it and of itself only produces more worry and fear. Instead, spend your energy taking deliberate focused action toward your goals. Surround yourself with positive people. Denying that the fears and worries exist will not remove them. You actually need to allow the fear and worry to engage your brain, body and heart simultaneously and move through it using efficiency, confidence, clarity, and ease.

Realize that worrying and being fearful is actually a choice, as is choosing to release them. You do have control over your worries, fears and anxieties. You can replace the behaviors, habits and patterns that are not serving you with ones that are more productive.

Fighting the Impulse of Distractions

While researching about the impact of distractions on the younger generation, I also found this interesting thought….

You need to be able to control your impulses in order to stay better focused at work. Saying no to distractions depends, in part, on being able to control your impulses — something that’s not fully developed in a teenager’s brain, but is more developed as you mature.

Teens Multitasking

For years, scientists have said that multitasking is ineffective yet many in today’s workforce continue to use it as a technique for managing their burgeoning workloads. In the latest reports, the effects on teens are noted. Although their propensity for doing multiple tasks at any one time drives most parents and adults crazy, for them, this is a way of life!

I remember a friend of mine boasting to me how his daughter can sit at the computer researching for a paper or doing her homework while at the same time having multiple windows open, the music on, and talking on the phone. She would be doing her Calculus homework, texting about German, and making plans to hang out, while searching the Internet for her latest research project. She was carrying a full load of Advanced Placement classes, participating in girls basketball and active in her church youth group. If she wasn’t maintaining high honors, I would definitely question the effectiveness of her approach. A daughter of a scientist and an engineer either her intelligence was found in her genes or perhaps her unique approach to getting it all done and keeping it all together.

Personally, as a baby boomer, I shudder at the speed that teens are able to tackle tasks and also worried about the possible long-term side effects that have not yet been addressed in scientific or behavioral research.

According to the latest research, although doing several things simultaneously may feel productive, rapidly switching between tasks may actually slow you down as your brain loses connection to important information and significant time is lost re-focusing and getting back on-task. With multitasking it is almost impossible to gain a depth of knowledge of any of the simultaneous tasks. Yet today’s teens have tremendous skills to be able to be doing multiple things at the same time!

An ever-increasing number of teens are finding it difficult to concentrate and focus on just one task at a time. Although there’s not much data yet on teens, David Meyer at the University of Michigan has spent the past few decades studying multitasking — mostly in adults. He says,
“For tasks that are at all complicated, no matter how good you have become at multitasking, you’re still going to suffer hits against your performance. You will be worse compared to if you were actually concentrating from start to finish on the task,”. When you are interrupted, re-establishing focus may take seconds, minutes or even hours.

Yet, with teens who have pretty much grown up on technology and multitasking, Meyer and others believe that these youngsters are developing coping skills unlike what older generations have developed and may therefore be more equipped to perform better in future work environments where they are required to accomplish a lot. They have grown up always doing multiple things, so they are naturally more skilled at it than previous generations.

While multitasking gives a sense of doing more and being more efficient, research suggests that the performance results are higher when fully focusing on just one activity. There’s not much research on the addictive nature of multitasking yet or the possible long-term negative effects on the developing brain. Researchers are not sure what the long-term impact might be because studies have not yet probed this area. While some fear that the penchant for flitting from task-to-task could have serious consequences on young people’s ability to focus and develop analytical skills, others are more optimistic.

For teens, multitasking is really all they know; they are conditioned to do it based on the availability of technology tools, gadgets, and the ease of their use. Who knows, maybe this generation will be able to teach us a thing or two about more effectively multitasking while being productive??

Pets and Distractions

If you are a pet owner, you may understand another area of potential distraction that I personally discovered today. After I dropped my dog at the vet this morning for surgery to repair his torn ACL, I returned to my office and found it very difficult to focus on my work. I was on edge each and every time the phone rang because I was concerned that something might go wrong. Working from home, I also missed his company.

As I started researching this notion further, the first article I came across, “Four-Legged Distractions” , written by Lisa Belkin for the NY Times on March 28, 2001, acknowledged this problem. Lisa is a contributing writer and columnist with the NY Times since 1995, an author and radio talk show host who works from a home-based office. She shared the difficulty of working from home with her new puppy, Riley, frequently seeking her attention and affection. As an expert in balancing life, she recognizes the challenge of work vs. pet ownership.

Pets are an important part of the lives of many people. In fact, many pet owners report feeling guilty about leaving their animals at home when they go to work. In a study conducted by the American Animal Hospital Association, 75 percent of pet owners reported feeling guilty and 38 percent admitted to calling home to talk to their animals. Being a pet owner has added so much to my life including exercise, a loyal companion, and more! Now, as my dog “Nibbles” begins his aging process, I’ll undoubtedly experience many more distractions as he has more frequent health issues.

If you’re a pet owner, how do you handle the distractions?

An Article about a Natural Approach to Gaining Better Focus

This article was forwarded to me from a friend. It is written by Dr. Rob for MSN Health & Fitness. This advice offers a method for improving your concentration that’s not far different than what I’ve been sharing as an expert in helping people increase performance, productivity and satisfaction by decreasing distractions. To view the original article, links and find out more about the author, please follow this link.

Q: I am having difficulty staying focused on my job. I work at a high school and my environment is not library quiet and is often either too hot or too cold. I have many interruptions and can’t seem to complete a task. Is there something natural to take that helps to stay focused?

A: Sounds like you are working in a very open, spontaneous and interactive environment. Needless to say, it would be hard for anybody to focus on a specific task while dealing with frequent interruptions.

That said, the most natural solution would be to enlist your administrator’s help in relocating to a more worker-friendly area of the office. Or you might rearrange your workday in a manner that schedules in specific times for student visits and phone conversations, plus do-not-disturb times dedicated to completing assigned tasks. Taking a pill, natural or otherwise, would not protect you from a highly distracting workplace environment.

When referring to a person’s ability to focus or concentrate, we imply that their thoughts are narrowly channeled toward what they are:

  • Currently doing (playing, watching a movie, working on a job assignment).
  • Intending to do (gathering information needed for a presentation).
  • Wanting to complete (homework, project, others).

If thoughts, feelings or one’s environment disrupt the ability to complete tasks in a timely or mistake-free manner, there may be a problem with focus or concentration. More often than not, distractions are the main reasons for this concern. These can be grouped into two categories: Internal and External.

Internal distractions are driven by your own thoughts, emotions and physical well-being. For instance, have you ever tried to do homework on an empty stomach or when you were very tired? If so, you know it can be hard to concentrate. Other internal distractions include but aren’t limited to:

  • Poor organizational ability.
  • Impaired ability to read or understand (eye or hearing problem, dyslexia).
  • Worry, anxiety or depression.
  • Job dissatisfaction.
  • Time of day (too early or too late).
  • Medications or supplements (stimulants, fatigue-causing drugs, others).
  • And lack of exercise.

Even though attention deficit disorder (with or without hyperactivity) can be a significant cause of internal distraction, I do not think that is contributing to your lack of focus. I say this because you did not mention having ADD/ADHD as a child, nor did you express problems with impulsivity (speaking before thinking, gambling problem, others), distractibility (cannot follow conversations, easily bored, others), or hyperactivity (constant talking, trouble sitting still, others).

External distractions are related to the environment. In regard to your workplace, there are lots of reasons for your inability to fully concentrate. These include:

  • Noise.
  • Constant interruption (telephone, student needs, co-workers).
  • E-mail, inter-office mail, public address system announcements.
  • Uncomfortable office air temperatures.

It is important to know that each and every one of us has a different temperament, coping mechanism for working in a busy environment and the ability to maintain focus amid a storm of chaos. We can only do our best while adapting to the situation at hand.
Robert Danoff’s Top 10 strategies for helping you stay focused at work include:

  • Prioritize tasks into what is important and urgent. Accomplish these first, then complete others in a timely manner.
  • Ask for help. If you are constantly interrupted by phone calls or impromptu student visits, meet with your supervisor in order to provide a more organized structure.
  • De-clutter your workspace, leaving only one project to be completed at a time.
  • Noise cancellation devices, such as earplugs, may help improve your focus on the task at hand.
  • Privacy. See if you can relocate to another area when your assignment requires attention without interruption.
  • Temperature control. Ask the maintenance department to provide better regulation of the heating and cooling system in your office.
  • Create solutions that will provide for a better work environment.
  • Nurture yourself, and provide positive feedback with your accomplishments.
  • Stop fighting the tide. Learn to accept and expect interruptions. Instead of getting frustrated, just go with the flow.
  • Don’t look too far ahead. Step back, take a deep breath, smile and exhale. Now you’re ready for the task at hand!

Robert Danoff, D.O., M.S., is a family physician and program director of The Family Practice Residency, as well as the combined Family Practice/Emergency Medicine Residency programs at Frankford Hospitals, Jefferson Health System, Philadelphia, Pa. He is the medical correspondent for CN8, The Comcast Network, a regular contributor to Discovery Health Online and a contributing writer to The New York Times Special Features. (Read his full bio.)

© 2008 Microsoft

Distracted by Injury

I spent over 5 hours in the emergency room and several hours prior between the doctor’s office and the radiology office yesterday. My son suffered from a displaced fracture in his hand. This distracted me from work most of yesterday and much of today as I follow-up to contact insurance, arrange an appointment with the specialist, calm my nerves, and help him address him pain.

When family emergencies strike we are pulled from our work to address the situation promptly. I accomplished only the absolutely necessary to prepare for a workshop I am presenting tomorrow, (ironically it’s on “Stress Management”) and respond to a few inquiries.

When disaster strikes, emergencies occur, or the like it is important to focus where it’s most important and communicate clearly to others about your need to concentrate elsewhere. Having a strong support network was and always has been very helpful in any crises.

On top of everything already occuring, I had tried most of the day yesterday to contact another mom from my Monday carpool for dance beings it was my week to pick up my daughter and 2 other girls from school, pick up a pizza for dinner, and drop them at dance class. Unfortunately, I was not able to connect with the another mom from the carpool. As it got later and it was clear that I couldn’t get from the Radiologist to the school on time, I realized that I needed another plan. I called a different mom from the dance school, explained my situation and requested her help. She was not able to pick up the girls either but she called up one of the dance teachers and got her to help us out. The dance teacher connected with one of the moms I had tried unsuccessfully to get all day and explained the situation. Once the girls were taken care of, I released a huge sigh of relief and was able to fully focus on my son again.

Sometimes we are challenged by multiple conflicting priorities and emotions. During these times, it helps to know what is most important to you, what your options are and who is available to help. Always have a few phone numbers on hand so that you have a variety of people to call! Don’t be afraid to ask for help!

Communication Technology Distractions

Text messages, instant messaging and online chat (which is frequently being used in some work environments as a communication tool) are often over-used; some are in the form of pop-up boxes that immediately open when the message arrives. The Internet and the ease to search for hours on end is a frequent offender both at home and at work. The best way to manage these is to prevent them in the first place. Managing expectations in an age of instant access is a challenge but possible with clear indications of when and how these will be handled.

Telephone calls are another big distraction in our lives. When focusing on the task-at-hand, most people feel the need to pick-up the ringing phone whether it’s the cell phone or standard office line. Calls can come from coworkers, customers, patients, your boss, and family, friends and personal service providers (e.g., doctor, lawyer, accountant, auto mechanic, real estate agent). It’s easy to say “just don’t answer the phone” or “turn the ringer off” during focus times, it’s another thing to put this into practice. As long as your caller has an opportunity to leave a voice message, they will do so and you can call back at a more convenient time.

How do you protect your time and the 24/7 availability?

Taming Email

Email is the number one distraction for most people at work! People complain of burgeoning in-boxes from recipients expecting an instant response, address lists including unnecessary recipients, and large volumes of unsolicited emails. Our society in general has placed a high value and unrealistic expectations on immediate access and response. Taming e-mail means training senders to put the burden of quality back on themselves to use better judgment when sending emails, minimizing the number of words in a message, being more descriptive in the subject line to summarize the gist of the message or action needed, making action requests clear, and determining who needs to receive the message rather than copying everyone.

It wasn’t long ago that SPAM mail was the biggest email problem, however, with added filters and spam-blockers the numbers have decreased thus making it a little easier to manage. Fortunately, these messages are easy to spot and can be deleted pretty quickly! Regrettably, the number of emails received on an average day continues to increase. Better management of the inbox and improved decision-making will help. Also, putting some systems in place to help you manage your email overload will make a recognizable difference. Here are a couple of quick tips:

  • Only check e-mail at defined times each day.
  • Train people to be relevant so that they only send you emails when they pertain to you.
  • Answer briefly while providing context upfront in your message as to the nature of your reply.
  • Send out delayed responses by inserting a scheduled delay in when your typed response will actually be sent.
  • Ignore it and trust that if it’s important you’ll hear about it again.
    Organize your follow-up list and respond based on priority.

What are your techniques for controlling your inbox??

Workplace Distractions

Robin Fogel, a fellow Executive and Career Coach, recently published the following in her monthly newsletter and granted me permission to share it here. To learn more about Robin visit, http://www.coachrobinfogel.com/.

Whether it is the workplace or life in general, our modern existence seems to demand that we get more done. Yet while we are being asked to accomplish more, there are also greater distractions. Multitasking was originally praised as one solution, a way to accomplish more, a way that we could be more efficient. Recent scientific findings are now reaching the opposite conclusion; multitasking is not making us more productive, in fact it may be reducing productivity. Now, in a new book by Maggie Jackson, “Distracted: The Erosion of Attention and the Coming Dark Age“, the author writes that constant interruptions have hurt workers’ ability to focus. She says that, “roughly once every three minutes, typical cubicle dwellers set aside whatever they are doing and start something else”. She writes that these constant interruptions consume as much as “28% of the average US worker’s day, including recovery time, and sap productivity to the tune of $650 billion a year“.

While the costs to businesses are enormous there are personal costs as well. A recent study found that those workers who are regularly interrupted expressed greater frustration, and felt greater pressure and stress over their inability to get their work done.

Ms. Jackson wrote that if we “jump on every e-mail or ping; we’ll have trouble pursuing our long term goals”. So, as you read this article, if you are also checking your voicemail, talking to a
co-worker or toggling between websites, remember that it is the ability to focus and complete one task at a time that will increase your productivity and have you feeling less frustrated. And remember to close your office door, if you have one, for some uninterrupted work time. Turn off the email alert beeper on your computer, and make it clear that you are not to be disturbed unless there is a true emergency.

The late Peter Drucker, author of “The Effective Executive”, once wrote, “To be effective, every knowledgeable worker, and especially every executive needs to dispose of time in fairly large chunks…to have small dribs and drabs of time at his disposal will not be sufficient even if the total is an impressive number of hours.”

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